Frequently Asked Questions

What happens if I lose my voucher?

Lost vouchers are non-redeemable, so please take the utmost care in looking after your voucher. Please pass this information on to a gift recipient if they have received an experience voucher.

Do age restrictions apply?

Yes, age restrictions apply to those persons undertaking the experience session and spectators. Please see individual experiences for further details.

What to bring on the day?

You must bring with you either the experience gift card or e-voucher on the day of your session as proof of purchase, receipts alone will not be accepted. Please wear appropriate clothing and don't forget your camera, you'll be able to take some fantastic photographs on the day!

Are the Bird of Prey experiences weather dependent?

Although we endeavour to run our sessions 360 days a year, the afternoon session of the Full Day Falconry Experience or its equivalent the Walk on the Wildside may be re-scheduled due to poor weather conditions at the discretion of your falconer. All other experiences are not affected as we have an all weather flying facility.

What should I wear?

If undertaking the Full Day Falconry experience or Walk on the Wildside: sturdy footwear such as trainers, walking boots or wellingtons are recommended due to the nature of the session as you will be walking in local countryside or woodland. Waterproof jackets may be required during periods of unsettled weather; please dress appropriately.

Can I take photographs?

The use of cameras and/or video cameras is welcomed on your bird of prey experience. Don't forget your camera batteries! Why not follow us on Twitter or upload photos of your experience session to Cheshire Falconry on Facebook.

Can I upgrade my bird of prey gift voucher?

Yes! Please contact Cheshire Falconry on 01606 882223. Let us know which voucher you have received (for example Meet the Birds) and let us know which voucher you would like to upgrade to (for example the Full Day Falconry Experience). We will be happy to make the booking, upgrade the voucher and take payment over the telephone.

Are hot drinks/refreshments available to buy?

Refreshments are available to purchase from the Reception at Cheshire Falconry. Further to this there are a range of places to eat, drink and relax onsite.

Is there access for wheelchair users?

Cheshire Falconry aviary complex is accessible for wheelchair users. Please phone 01606 882223 to discuss the suitability for wheel chair users on specific experiences as some experiences may be unsuitable.

If I accompany someone what can I do whilst they are on a bird of prey experience?

If you do not wish to book and pay for a spectator place on one of our bird of prey experiences, don't worry there is plenty to do onsite at Blakemere Village>

Can I cancel or re-book my gift experience?

Yes, You can cancel and re-book your gift experience; but a charge of £15 applies per voucher. The new booking must be within the expiry date of the voucher.

What if my voucher has expired?

We want you to have undertaken your Bird of Prey experience before your voucher expires. You can extend your voucher(s) for a further 3 months if the voucher has expired; but a charge of £25 per voucher applies. Please contact Cheshire Falconry on 01606 882223 to book an expired voucher.

I don't know which voucher to buy, do you offer monetary vouchers?

If you are unsure which bird of prey experience you wish to purchase as a gift, then monetary gift vouchers are available. Monetary vouchers are available to purchase online, go to our falconry experiences page and click on any falconry experience and monetary vouchers are available.

How long will it take to receive my voucher?

If you purchase an e-voucher, please print this off and bring with you on the day of your experience. All carded experience vouchers will be sent out first class post on day of purchase, please bring them with you on the day of your experience.

Can I receive a discount for a large group booking?

Yes! Please contact Cheshire Falconry on 01606 882223 to discuss the options available to you. We can tailor sessions to your needs and look forward to your call to discuss your requirements.

   

Cheshire Segway

FOLLOW @CheshFalconry

David Andrews is creating some amazing owl inspired artworks in #Leicester this weekend, pop along to see him is... https://t.co/Vaa5psWRrv

@CheshFalconry 5 days ago
For any enquiries or further information about our falconry experiences please call: 01606 882223 we look forward to hearing from you.