Validity
Vouchers
are valid for a 12 month period (except Junior Owl
Experience
which are valid for 6 months
only) from the date of issue, and are not extendable.
Vouchers must be booked and redeemed within this period.
Voucher sessions are by Appointment Only. Sessions can
be booked as soon as you receive the voucher. To book
your session call our booking office on 01606 882223.
Limited Numbers
Numbers are limited
on each session, booking early for 'desirable' dates
such
as Public Holidays and summer
weekends is recommended. At certain times of the year
it may be necessary to book your experience up to 8
weeks in advance, particularly if you require a weekend
date.
Cancellations (Re-Bookings)
Cancelled bookings are charged an administration fee
of £15 per participant (not
applicable to spectator vouchers).
Transfers
Experience Vouchers
are transferable between people but may not be exchanged
for a refund
or other goods.
Spectators may also accompany a guest on all of our
experiences, by the purchase of one or more of our
Spectator Vouchers. Please note that spectator places
can only be used in conjunction with a valid participants
voucher.
Please note spectators must
be 14 years or older except for the Falconry Lesson which
is 12 years or over and the Junior Owl Experience
where no age limits apply.
Public Liabilty Insurance
We carry £5,000,000 of third
party liabilty insurance to cover our business activities.
You can view and download a copy of our insurance certificate
in pdf format by clicking on the icon below.
Click Icon to View/Download
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